Privacy Notice

Privacy Notice Fizzi Events

Last reviewed: 24/05/2018

The policy: This privacy policy notice is for this website www.fizzievents.co.uk and served by Fizzi Productions Limited (company number 8480769), registered in England and Wales at 1 Pontcanna Street, Cardiff CF11 9HQ, and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

We are registered with the ICO under the Data Protection Register, our registration number is: ########.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, [Business name & other trading names].
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on a users computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

  • Lawful basis: Consent
    The reason we use this basis: For marketing purposes we will always request your consent before contacting you. You can unsubscribe from our newsletter and marketing emails anytime, by clicking on ‘Unsubscribe’ at the bottom of the email.
    Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
    Sharing your information: We obtain minimum personal details from the form in our WordPress website. We store them in distribution lists on our GDPR compliant email marketing platform, which is only accessible for marketing purposes by a restricted amount of UK based contractors while working on Fizzi campaigns.
  • Lawful basis: Contract
    The reason we use this basis: When you request a quote from us, or enter any kind of service agreement with us, we will process your personal information in order to provide you with the goods or services.
    Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms. Once the contract ends, your details will be processed using the legal obligation basis.
    Sharing your information:  We may share your personal information with third parties and they include our GDPR compliant accounting software, our accountancy firm, integrated email services and selected UK based contractors who work for us on a regular basis.
  • Lawful basis: Legal obligation
    The reason we use this basis: Common law requires us to keep financial records and some other details for a number of years, in case an unlikely dispute about our services is raised and for anti-fraud purposes.
    Data retention period: For as long as the law requires.
    Sharing your information: We do not share your information with third parties except our accountancy software, accountancy firm and, if requested, the Government bodies that may require access to this information.
  • Lawful basis: Legitimate interests
    The reason we use this basis: If you send us a CV, are an existing business client or you have purchased show tickets from us before, we understand there is a legitimate interest on your part and ours for your details to be kept in our records for future business or entertainment opportunities.
    Data retention period: We will carry out a database refresh every 2 years, but you can request to be deleted anytime before that by contacting us at office@fizzievents.com
    Sharing your information: We do share your personal information with third parties and they include EU-US Privacy Shield compliant software, GDPR compliant software, UK based contractors who work for us on a regular basis and accountancy software wherever it is relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are:

Necessary: Necessary cookies help make a website usable by enabling basic functions like page

navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Statistics: Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing: Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

 

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. 

Our EMS provider is MailChimp. We hold the following information about you within our EMS system;

  • Email address
  • I.P address
  • Subscription time & date
  • Name

Privacy Notice Policy Base: v.4.0 May 2018

 

Fizzi Events,
1 Pontcanna Street
Cardiff,
CF11 9HQ

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